View of the Front Entrance from the parking lot

If you are an individual who may physically have a difficult time getting into the office please ask about the option to have the therapist come to you. In some cases this makes the most sense and can be arranged. Some additional charges for travel will apply.

Initial Consultation Expectations

     At your first visit; plan to spend about 10 minutes sitting with the therapist before the massage. During this time the therapist will learn what you want and need from your massage and it allows you both the opportunity to ask any questions and to get acquainted. The massage will begin directly after filling-in a Health History Form and concluding any discussion.


 What to expect during a Massage session

The therapist will first show you into the massage room; and then leave the room, while you undress in complete privacy to your own level of comfort. You’ll be given time to lie down underneath a sheet and a blanket on a padded massage table and the therapist will knock on the door before entering. For most massage techniques people undress completely, but underwear is left on-or-off at your discretion. Therapeutic massage is a completely non-sexual practice and you will always be professionally and fully draped under the sheet and blanket during treatment. Only the part of the body being worked upon will be uncovered.

"Kraken Plays the Cello"   |   Original Watercolor by Alicia Cubbage

It is best to arrive a few minutes earlier than the scheduled appointment time if there are any new conditions or changed conditions you’d like to discuss with the therapist.

 

Payment

You can pay in full before your appointment using the online booking tool, or you can wait until after the appointment and pay using cash, credit or checks. Please make checks payable to Aaron Cubbage.

Full payment is due upon receipt of services. Paperwork for filing your own insurance claims will be given upon request if you wish to submit for reimbursement.

 

Cancellations

We understand that cancellations are sometimes unavoidable. Let us know when we can reschedule you. If the therapist is unable to keep an appointment you will be given as much notice as possible.

Please call or email as soon as possible so that other clients may utilize the time-slot. Notification within 24 hours of your appointment is very much appreciated.


Late Arrivals

If you are late for your massage appointment you will be provided as much time as available within the scheduled time slot. You will still be charged the full amount for your scheduled session.

 

Physician Referrals

A physician referral is not generally required in order to receive a therapeutic massage. After speaking with the massage therapist at the initial consultation and reviewing your health history information, a determination will be made prior to your session if a doctor’s note is required.

*Massage therapy is not a substitute for medical examinations and/or diagnosis. It is recommended that you see a physician for any physical ailment you have.

 

Sickness or Contraindications

There is usually a massage technique to complement whatever health-state you are currently in, but certain skin conditions, acute injuries and other medical conditions can conflict with receiving a massage.

These possibilities are discussed at the time of the initial consultation.


Misconduct

Any illicit or inappropriate remarks, advances or gestures will result in the immediate termination of the massage session and you will be liable for full payment of the scheduled appointment.